Internet Essentials Application

Affordable Internet at Home

for Eligible Households

Get Help Language

The 'Back' button is disabled in your browser while completing your Internet Essentials application.

Your current session has expired due to inactivity. Please resume your application with application ID -

Your current session has expired due to inactivity.

1. Basic Information
2. Personal Details
3. Essential Steps
4. Review & Confirm

1. Basic Information
2. Personal Details
3. Essential Steps
4. Review & Confirm

Let's Get Started!

Please enter your contact information below.

If you have already started an application

please click here to resume saved application or upload documents.

Your Name * :

Your name is required.

Your name is not valid.

Email address :

Please provide your email address below. We'll use this address to communicate important updates with you along the way.

Please provide a valid email address or select ‘I do not have an email address.’

Email is not valid.

Confirm Email is required.

Email is not valid.

Oops, your email doesn't match.

I do not have an email address

Phone number * :

Phone number required.

Phone Number not valid

Mobile Home Phone

Phone number type required

I would like to receive text messages regarding my Internet Essentials application

Home Address * :

Looks like your building has multiple units. Simply select your unit number. Looks like your building has multiple units. Simply enter your unit number. Just start typing. We'll help you find your address.

Please write your address in this order: street address, unit, city, state and ZIP code.

We've identified the applicant as an existing Xfinity customer

Please complete the account authentication process in Einstein,

then place the customer’s account number in the box below.

Account Number:

Please enter an account number, then click Next.

Please enter a valid account number

Welcome Back

We think you've been here before.

Please enter your Phone # and Last Name OR your Application ID and Last Name to retrieve your saved application.

If you think this is incorrect, please call our call center at 1-855-846-8376.

Please recheck your Application number and try again.

Phone number provided is not valid.

Last name is required.

We can't recognize the last name you entered.

Please complete the required fields to complete your application.

We think you've been here before.

Would you like to continue your Internet Essentials application in English or Spanish?

We think you've been here before.

We see you’ve made changes to your application. Because you are changing details that have already been saved, all of your information will need to be entered again.

About those changes you’ve made…

The application changes you’ve made already exist in a previously submitted application. If you’d like to keep these changes, please call our call center at 1-855-846-8376 to continue. If not, please click the ‘back’ button below.

The First Name, Last Name or Email Address entered is prohibited.

Please enter new details.

Are you sure to continue?

Please confirm the following details

before submitting.

One moment please!

© 2019 Comcast
Terms & Conditions
Privacy Statement
Visitor Agreement
XFINITY.com